Contact information
4. Contact Information
Ribbonaura Customer Information
Ribbonaura is committed to providing accessible and dependable customer support. Whether you have questions before purchasing or need assistance with an existing order, you can reach us using the contact information below.
Store Information
Store Name: Ribbonaura
Website: ribbonaura.shop
Founded: 2022
Customer Support Email
You may contact us by email regarding:
- Product information and availability
- Order questions
- Shipping and tracking
- Returns and refunds
- Damaged or incorrect products
- General customer service inquiries
For order-related inquiries, please include your order number whenever possible.
Telephone
(604) 347-6795
Mailing Address
Ribbonaura
3501-1351 Continental St
Vancouver, British Columbia V6Z 0C6
Canada
Returns
Please contact support@ribbonaura.shop before sending a return. Our team will provide the applicable return instructions after reviewing your request.
Eligible purchases are covered by our 30-day free return and refund policy.
Shipping
Ribbonaura provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.
For additional information, please refer to our Shipping Policy and Return & Refund Policy.