Terms of service
2. Terms of Service
Last Updated: August 20, 2026
These Terms of Service govern your use of the Ribbonaura online store and your purchase of products from us. By accessing our store, browsing our website, or placing an order, you agree to these Terms of Service.
Online Store Terms
By using our website, you represent that you have the legal capacity to enter into a binding agreement under the laws applicable to you.
You may not use our products, website, or services for unlawful or unauthorized purposes. You must not transmit malicious code, viruses, or other material intended to interfere with the operation or security of our website.
Product Information
We make reasonable efforts to present our products, descriptions, colors, photographs, dimensions, and other information accurately.
However, colors and appearance may vary slightly depending on lighting, photography, manufacturing variations, and the display settings of your device. Minor variations that do not materially affect the normal use of a product may occur.
We reserve the right to update product descriptions, availability, and other store information when reasonably necessary.
Prices and Payments
Product prices are displayed on our website and may be updated from time to time. The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of obvious errors where permitted by law.
Orders must be paid using one of the payment methods available during checkout.
Orders
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, payment problems, incorrect pricing, product unavailability, or errors in order information.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
Shipping
Ribbonaura provides free worldwide shipping. Our estimated delivery timeframe is 7–10 days.
Delivery estimates are provided in good faith but may occasionally be affected by circumstances beyond our reasonable control, including customs procedures, severe weather, transportation disruptions, carrier delays, public holidays, or incorrect delivery information.
For complete information, please review our Shipping Policy.
Returns and Refunds
Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Intellectual Property
Unless otherwise stated, the content appearing on our website—including branding, text, graphics, design elements, and original materials—is owned by or licensed to Ribbonaura and is protected by applicable intellectual property laws.
Content may not be reproduced, distributed, commercially exploited, or otherwise used without appropriate authorization, except where permitted by applicable law.
Third-Party Services
Our store may rely on third-party providers for services such as payment processing, website functionality, fulfillment, analytics, and shipping. These providers may operate according to their own applicable terms and policies.
Limitation of Liability
To the maximum extent permitted by applicable law, Ribbonaura will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable consumer protection laws.
Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our services, business practices, or applicable legal requirements. Updated terms will be published on our website with a revised effective date.
Contact
Questions regarding these Terms may be sent to:
Email: support@ribbonaura.shop
Phone: (604) 347-6795
Address: 3501-1351 Continental St, Vancouver, British Columbia V6Z 0C6, Canada